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On the other hand, Cruise has “more than 120 rental locations” in the United States and Canada, which is very little given that they are servicing almost the entire North America. So even though one-way rental has some nice benefits, you will be rather limited with drop-off locations. With peer-to-peer RV rental, people very rarely rent-out their RV for one-way trips. Thus, the one-way rental option certainly is a plus for Cruise America.
What if I am late in returning the vehicle?
However, you will need to immediately report the breakdown to Cruise America. In the event of mechanical breakdown on the road, Cruise America provides the around-the-clock Travelers Assistance Hotline. For authorized repairs, your expenses will be reimbursed by Cruise America. Alternatively, Cruise America may directly pay for the repairs. Aside from the charges we’ve described above, there are certain penalties that borrowers will need to pay should they fail to comply with the rental terms. The Vehicle Provisioning Kit includes kitchen-related items like bows, forks, knives, plates, and many other things.
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It’s not available for all vehicles but means you won’t have to keep an eye on that distance ticker. Be sure to also install the Cruise America app and download the videos in the app. As of this writing, the app itself isn’t terribly useful, except for those orientation and troubleshooting videos. You may find yourself without good cell service on your trip, so download those videos in advance in case you need to reference them. We were told that it was three years old and that Cruise America only keeps rigs in their fleet for about three years before they’re sold or refurbished. I don’t know how many miles that rig had on its odometer, but it had been well used.
What deposits are required?
That comes in at $0.35 per mile and is counted at 100 miles on local rentals, and 250 miles on point-to-point rentals. So, you can expect to pay upwards of $35 more per day when renting on a standard RV just to cover the cost of getting around. Of course, that estimation may go up or down according to your policy and location. Cruise America from time to time offers rental deals and discounts. For example, for departures between September 4, 2019, and December 31, 2019, from any of Cruise America’s North American rental centers, a mileage rate reduction of 50% applies.
One thing that we and many other people dislike about Cruise America is the variety of fees they impose, as well as the variety of upsells they offer. With Standard RV rental, you get a 25 feet Thor Majestic 23A class C motorhome. Cruise America seeks to always maintain their RVs in good condition for rental, so you could be sure that you are getting a problem-free RV from them. Even if mechanical breakdowns do occur while on the road, Cruise America has an assistance and reimbursement program, which we will cover a bit later.
Features & Amenities
Cruise America offers an optional Early Bird Departure Special for a $350 fee. The Early Bird Departure Special allows you to depart from a rental location as early as 9 AM instead of the regular 1 PM. Cruise America also imposes a generator fee of $3.50 per hour. This fee will be collected upon return based on the onboard running time meter. There is also an option of purchasing unlimited generator usage at an $8 daily rate.
What can I use to tow a Cruise America trailer?
Cruise America’s payment system is a bit convoluted compared to peer-to-peer renting, and there’s a lot to know about. Before moving on to overviewing the RV offers, we’d like to note that Cruise America provides quite a lot of information on their RVs. Compared to offers available on peer-to-peer rental websites, it may be much easier to make an informed decision with Cruise America. Please check the specific location for hours of operation.
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We order our coaches "bullet proof" for the typical renter to operate and thus prevent hard use by renters. We have a listing of all of our motorhome rental centers on the web site. On the map, choose the state which you would be renting from and you will be given a list of all rental centers in that state. The listing includes the direct address and telephone number of the rental center. The cost of renting an RV is a significant consideration when planning your RV vacation. Nightly rates can vary during peak vacation months such as July and August.
Not only that, but we actually had to go to third-party websites to get some of the fee information. With one-way rental, you can pick up an RV at one Cruise America location and drop it off at another, without having to drive the RV back to the location where you took it from. Start out in Vancouver, Seattle or Portland and travel south down the coast to San Francisco, Los Angeles or San Diego. Watch as the scenery shifts from the rocky cliffs and historic lighthouses of the Pacific Northwest to the sunny beaches and towering palms of Southern California.
The following products and services are available at all locations for our drivers and passengers with disabilities. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. All you need is to be 21 years of age or older and possess a valid driver’s license and a major credit card.
A testimony to this may be Cruise America’s frankly quite low BBB rating, which indicates how the company is expected to interact with customers. There have been so many complaints about Cruise America that BBB has even put alerts on the company profile page, indicating noticeable issues with customer service. As for RV return, regular renters are required to return the vehicle by 9 AM and no later than 11 AM. As we mentioned above, Cruise America imposes a $25 fee for each hour past 11 AM. At the same time, no refunds will be made if you return the vehicle early or if you pick it up late.
You have limited options when it comes to fees and RV selection. Yes, however, in locations with harsh winter weather, our motorhomes are “winterized” from approximately mid-October to late March. This means we have completely drained the water and holding tanks.
If you are using any means other than a credit card, the security deposit charge will be $1,000. Keep this in mind in order to avoid quite expensive surprise costs. Cruise America makes every effort to ensure that all prices and descriptions quoted on its website or elsewhere are correct and accurate. Our liability in that event will be limited to the return of the reservation deposit. Campground rates vary based on time of year and what facilities they offer.
The reservation down payment will be applied toward the rental charges. As for the security deposit, it is used to cover any excess charges that occur during the trip. Upon return, extra charges are balanced against the security deposit.
All booking requests of 4 or more vehicles are considered a Group Booking and must be approved by Cruise America prior to rate confirmation and cancellation terms. Please note that the Group Booking Policy mentioned here shall apply even if all bookings are NOT made on the same booking date. Please contact us if you have any questions or concerns with regards to this policy. Lastly, there are no universal standards that apply to Recreational vehicles.
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